Everything You Need to Know About SBP’s Biometrics Requirement for Cash Depositors

With the rapid rise of mobile financial services and digital wallets in Pakistan in recent years, a growing number of people are shifting to cashless transactions for their everyday needs. In Pakistan, platforms like Easypaisa and Jazz Cash have become key players in providing accessible and convenient financial solutions. However, as the use of these services has expanded, so a need for enhanced security measures to protect users from fraud and misuse. Starting July 1, 2025, users of these platforms in Pakistan are now required to complete biometric verification as per the State Bank of Pakistan’s regulations while making cash transactions through retailers. As with any change in regulation, the social media bandwagon is quick to spread rumors and false statements. Here are some false rumors debunked. No accounts will be blocked, and funds will remain safe. The biometric verification requirement will not block any accounts, and funds will remain safe! This new regulation has no impact on your accounts. No. Users will be able to carry out their transactions online as normal. Our biometric-enabled retail agents are available to support customers with their deposit and withdrawal post-biometric verification at their locations. Non-biometric deposit or withdrawal will not be operational. State Bank of Pakistan’s biometric verification requirement will enhance the security of digital transactions and ensure that all deposits are safely and accurately processed. As a user, this is actually a positive step aimed at bolstering security and ensuring safer transactions for everyone and the millions of mobile wallet users across the country.