Banking Mohtasib Provides Relief of Rs. 1 Billion to Banking Customers in 9 Months

A monetary relief of over Rs. 1.06 billion has been provided to banking customers during the first nine months (January – September 2024) of the current calendar year, according to the official statement released by Banking Mohtasib. During this period, there were nearly 18,836 complaints disposed of. From 1st January to 30th September 2024, the Office of Banking Mohtasib received 21,904 new complaints, including 5,277 from the Prime Minister’s Portal. A monetary relief amounting to Rs. 972.33 million was provided by disposing of 18,431 complaints. To protect the people from fraudulent activities which are rampant nowadays, the Banking Mohtasib Pakistan, Sirajuddin Aziz has emphasized upon the banking customers not to disclose their personal and financial credentials to any third person as well as not click a link on their cell phone until and unless the same is from a reliable and authentic source. Further, on receipt of suspicious calls, they should immediately approach the nearest branch of their bank or contact the helpline of the bank and also report the matter and phone numbers, etc. to the Cyber Crime Wing of FIA, he added.