Federal Tax Ombudsman (FTO) Dr Asif Mahmood Jah Tuesday established a taxpayer facilitation helpdesk at its headquarters in collaboration with the Federal Board of Revenue (FBR) to assist taxpayers facing hardships with filing returns.
This initiative aims to ease the tax return process, which comes as the deadline for filing has been extended to October 14, 2024, according to a news release.
This initiative will assist taxpayers with issues such as password retrieval and other problems with tax return filing on the FBR website. Trained FBR officials will be available to offer hands-on support to tax filers.
The press release pointed out that queries will only be addressed in person at the FTO Secretariat in Islamabad, and no assistance will be provided via phone calls.
FTO secretariat remains committed to facilitating taxpayers and looks forward to resolving their tax-related issues, it added.
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