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SECP Introduces Swift Complaint Resolution Platform SECP-XS

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5 min read
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Legal Editorial Desk
SECP Introduces Swift Complaint Resolution Platform SECP-XS
The Securities and Exchange Commission of Pakistan (SECP) has introduced a new digital platform, SECP-XS, to promptly resolve user queries and concerns. Following the successful introduction of the eZfile, the new fully automated corporate registry, SECP recognizes the need for a seamless mechanism to address user concerns and queries. SECP-XS is offering a user-friendly platform for reporting, managing, and resolving issues related to regulatory compliance and statutory processes, the regulator said in a statement. SECP-XS is a centralized platform that seeks to simplify complaint management by providing regular updates, notifications, faster follow-up actions, and progress tracking capabilities, thereby improving user satisfaction, internal efficiency, and service standards. The SECP strongly recommends using SECP-XS for swift resolution of corporate registry, eZfile-related issues. The introduction of a one-stop complaint management solution reflects SECP’s commitment to transparency, accountability, and excellence in the corporate sector.
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Authored and reviewed by the corporate law and tax litigation practice group at Javid Law Associates. Our team comprises High Court advocates, corporate legal advisors, and authorized tax practitioners across Pakistan.

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